Front Desk & Guest Experience Associate

CodeNinjas Harrisburg-Mechanicsburg; Downingtown (Chester County); On-site; USD 11,020 - 15,153; Part time

Benefits offered by this job

Opportunity for advancement

Profit sharing

Training & development

Job summary

A local educational franchise in Chester County is seeking a professional and motivated Front Office Associate. You will be the first point of contact, managing customer experiences, greeting visitors, taking calls, and maintaining the center's operational schedule. This role requires strong communication skills, multitasking ability, and a pleasant personality. Shifts are during the center's operational hours with flexible scheduling available.

Qualifications

• Prior experience in a front office role or similar customer service position is preferred.
• Good communication and interpersonal skills with a pleasing personality.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Greet and welcome parents and children ensuring a positive first impression.
• Answer incoming calls and provide courteous service.
• Take detailed notes and ensure messages reach the appropriate staff member.
• Open and close the center promptly according to operational hours.
• Conduct inventory checks and audits regularly.

Skills

Customer service experience

Communication skills

Multitasking

Organizational skills

Reliability

Job description

A local educational franchise in Chester County is seeking a professional and motivated Front Office Associate. You will be the first point of contact, managing customer experiences, greeting visitors, taking calls, and maintaining the center's operational schedule. This role requires strong communication skills, multitasking ability, and a pleasant personality. Shifts are during the center's operational hours with flexible scheduling available.