Client Experience & Events Lead (6-Month Contract)

Switch; Las Vegas (NV); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Culture of Karma

Leading data centers

Flexible work options

Career growth

Benefits package

Job summary

Switch in Las Vegas, NV is seeking a Hospitality Manager on a 6-month contract to lead client tours, events, and hospitality planning across campuses. You will coordinate schedules, vendors, and teams to deliver on time and within budget.

Based on-site up to five days a week, you’ll collaborate with Security, AV, Data Center Operations, and executives to ensure flawless experiences for visitors and clients. Previous event management experience is required.

Qualifications

• Experience in event management, hospitality, project management, or a related client-facing function.
• Experience planning and coordinating meetings, tours, events, or projects involving multiple stakeholders.
• Strong calendar, scheduling, and project coordination skills.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to provide professional service to clients, executives, vendors, and internal stakeholders.
• Ability to manage multiple priorities and work effectively under pressure.
• Ability to exercise sound judgment and discretion with confidential information.
• Proficiency with Microsoft Outlook, Excel, PowerPoint, and Word.
• Ability to work on-site in Las Vegas up to five days per week based on business needs.

Responsibilities

• Own the planning and execution of prospective client, finance, marketing, team member, and spectator data center tours, including physical and virtual tours.
• Keep stakeholders informed throughout planning and execution and proactively address issues that could affect delivery.
• Coordinate and delegate project tasks to appropriate team members and track work through completion.
• Serve as a central point of coordination when multiple teams are supporting the same initiative.
• Coordinate attendee requirements, including attendance tracking, tour agreements, confirmations, and other visit requirements.
• Maintain tour calendars across campus locations.
• Lead planning and execution for client-focused meetings and events of varying size and complexity, including high-profile events.
• Coordinate project management, venues, logistics, operations, technical and AV production, food and beverage, catering, travel, content, creative elements, décor, and other event production needs.
• Support Hospitality administrative activities, including expense reports, travel and vehicle reservations, and project task tracking.
• Communicate professionally with vendors, executives, clients, team members, and other stakeholders.
• Coordinate with Security, Audio/Visual, Data Center Operations, and other teams to support seamless tour and event execution.
• Identify opportunities to improve Hospitality protocols, workflows, and processes.
• Deliver attentive and professional service to visitors and clients.
• Respond promptly and professionally to telephone and email inquiries.
• Maintain accurate schedules, project details, deadlines, and follow-up items.
• Work on-site in Las Vegas up to five days per week when tours, events, meetings, or other business needs require.

Skills

Event management

Hospitality

Project management

Calendar management

Communication skills

Client-facing

Multitasking under pressure

Discretion with confidential info

On-site work in Las Vegas

Education

Bachelor’s degree in Communications, Hospitality, or a related field

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Job description

Switch in Las Vegas, NV is seeking a Hospitality Manager on a 6-month contract to lead client tours, events, and hospitality planning across campuses. You will coordinate schedules, vendors, and teams to deliver on time and within budget.

Based on-site up to five days a week, you’ll collaborate with Security, AV, Data Center Operations, and executives to ensure flawless experiences for visitors and clients. Previous event management experience is required.