Client Experience Director: Front Office & Exec Support

Contractor Staffing Source; Celina (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

PTO

Job summary

Confidential North Texas Design-Build Company in Celina, TX is seeking a polished Director of First Impressions & Client Experience Coordinator to join a 100% in-office team. You will act as the primary contact for clients, vendors, and partners, while supporting leadership with scheduling, documentation, and daily office priorities.

This role blends exceptional customer service with strong organization, confidentiality, and proactive follow-through.

Qualifications

• 3 or more years in customer service, office administration, executive support, or related client-facing roles.
• Excellent professional communication, both written and verbal.
• Polished, confident, welcoming client-facing presence.
• Strong organizational skills, attention to detail, and follow-through.
• Ability to manage multiple priorities and protect confidentiality.
• Spanish language ability is a plus.

Responsibilities

• Serve as a polished first point of contact for clients, vendors, and partners.
• Answer calls, respond to inquiries, and maintain professional office experience.
• Schedule consultations, appointments, meetings, and visits.
• Coordinate calendars, prepare correspondence, and track follow-ups.
• Maintain CRM and project documentation; support leadership with admin tasks.

Skills

Customer service

Office administration

Executive support

Front-office management

Hospitality

Spanish language

Tools

Microsoft Outlook

Word

Excel

Teams

Microsoft 365

CRM

Job description

Confidential North Texas Design-Build Company in Celina, TX is seeking a polished Director of First Impressions & Client Experience Coordinator to join a 100% in-office team. You will act as the primary contact for clients, vendors, and partners, while supporting leadership with scheduling, documentation, and daily office priorities.

This role blends exceptional customer service with strong organization, confidentiality, and proactive follow-through.