Client & Operations Coordinator

Soaring Towers; Celina (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Confidential North Texas Design-Build Company in Celina, TX is seeking a Client & Operations Coordinator to support leadership, clients, vendors, and daily business operations. This role emphasizes organized administration, vendor follow-through, and exceptional customer service.

Ideal candidates bring event coordination, hospitality, or high-touch service experience, with the ability to manage calendars, communications, and project-related tasks while maintaining professionalism and composure

Qualifications

• 3+ years in event coordination or related roles.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• Client-first mentality and professional service.
• Ability to stay composed under deadlines.
• Background check required.
• Spanish speaking is a plus.
• Must work 100% in-office in Celina, TX.
• Proficiency with Outlook, Word, Excel, Teams.
• Experience with CRM / project management software.

Responsibilities

• Coordinate multiple schedules, appointments, meetings, vendors, clients, and administrative priorities.
• Track deadlines, commitments, follow-up items, and outstanding information.
• Follow up with vendors, clients, and internal team members to ensure commitments are completed.
• Adapt quickly when schedules or priorities change.
• Maintain composure and professionalism while managing moving pieces.

Skills

Organizational skills

Multitasking

Communication skills

Customer service mindset

Attention to detail

Professional etiquette

Spanish speaking (plus)

Tools

CRM software

Scheduling software

Project management tools

MS Office 365

Job description

Confidential North Texas Design-Build Company

Client & Operations Coordinator

Event Coordination, Hospitality & High-Touch Customer Service Backgrounds Encouraged

Location: Celina, TX

Work Environment: 100% In-Office

Compensation: $50,000 to $65,000 annually, based on experience

Bring the organization, composure, follow-through, and customer service skills required to keep complex moving parts on track.

An established North Texas outdoor living and hardscape design-build company is looking for a highly organized Client & Operations Coordinator to support leadership, clients, vendors, and daily business operations.

We are particularly interested in candidates who have worked in event coordination, hospitality, wedding planning, venue operations, catering coordination, conference services, or other environments where multiple people, vendors, deadlines, and client expectations must come together successfully.

This is not an event-planning position. Instead, we recognize that successful event professionals often develop exactly the skills this role requires: prioritization, communication, vendor follow-through, schedule management, customer service, attention to detail, and the ability to stay composed when plans change.

The right person will work closely with leadership and become a reliable administrative partner who helps keep clients informed, schedules organized, vendors accountable, and important details moving forward.

Key Responsibilities

Coordination & Priority Management

• Coordinate multiple schedules, appointments, meetings, vendors, clients, and administrative priorities.
• Track deadlines, commitments, follow-up items, and outstanding information.
• Help leadership determine which issues require immediate attention and which can be scheduled, delegated, or followed up on later.
• Anticipate scheduling conflicts, missing information, and potential communication gaps.
• Follow up with vendors, clients, and internal team members to ensure commitments are completed.
• Adapt quickly when schedules, priorities, or circumstances change.
• Maintain composure and professionalism while managing multiple moving pieces.

Client Service & Communication

• Serve as a professional point of contact for clients, vendors, and business partners.
• Answer incoming calls and respond to inquiries accurately and professionally.
• Schedule and confirm client consultations, meetings, appointments, and project-related activities.
• Communicate clearly with clients regarding scheduling and administrative matters.
• Help ensure clients receive timely follow-up and feel that their needs are being appropriately addressed.
• Maintain professional communication between clients, leadership, office staff, vendors, and field personnel.
• Represent the company with professionalism, warmth, and a strong service mentality.

Executive & Administrative Support

• Support ownership and leadership with calendar management, scheduling, documentation, and daily administrative needs.
• Prepare meeting materials, reports, correspondence, and supporting documentation.
• Maintain organized electronic records, project information, client files, and company documents.
• Route documents for signatures and track completion when required.
• Maintain accurate information within CRM, project management, scheduling, or business workflow software.
• Assist with vendor quotes, pricing requests, lead times, delivery coordination, and project-related follow-up.
• Support standardized office procedures and administrative workflows.
• Take ownership of assigned responsibilities and ensure tasks are completed accurately and on schedule.

Qualifications

• 3 or more years of experience in event coordination, hospitality, wedding planning, venue management, customer service, office administration, project coordination, executive support, or a similar role.
• Strong organizational and multitasking abilities.
• Excellent professional communication skills, both written and verbal.
• Strong customer service instincts and a client-first mentality.
• Ability to remain composed while managing deadlines, changing priorities, and multiple stakeholders.
• Strong follow-through and willingness to hold vendors, partners, and internal stakeholders accountable for outstanding items.
• Excellent attention to detail.
• Comfortable coordinating calendars, meetings, appointments, vendors, documents, and administrative workflows.
• Ability to prioritize urgent matters without losing sight of longer-term responsibilities.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and Microsoft Office/Microsoft 365 applications.
• Comfortable learning CRM, project management, scheduling, and business workflow software.
• Dependable attendance, reliability, and professional business etiquette.
• Ability to maintain confidentiality and use sound judgment.
• Spanish speaking is a plus.
• Must be willing to complete a background check upon a conditional job offer.
• Must be able to work 100% in office in Celina, TX.

Preferred Qualifications

• Previous event coordination, wedding planning, hospitality, venue, catering, conference, or high-touch customer service experience.
• Experience coordinating multiple vendors or outside service providers.
• Experience supporting executives, ownership, or senior leadership.
• Previous exposure to construction, remodeling, landscaping, home services, real estate, or design-build environments.
• Experience using CRM, scheduling, project management, or cloud-based business platforms.
• Experience working in a growing company where priorities can change quickly.
• Demonstrated employment stability, preferably two or more years with recent employers.

Compensation & Benefits

• Full-time, W-2 position.
• Compensation: $50,000 to $65,000 annually, based on experience.
• 100% in-office role in Celina, TX.
• Schedule: Monday to Friday, 8:00 AM to 5:00 PM.
• Comprehensive benefits package including health insurance, dental insurance, vision insurance, paid time off, and a 401(k).
• Long-term career growth opportunities with an established and growing design-build company.

We are an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, including pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Experience

Mid-Level (4 - 7 years)

Job type

Full Time

Additional Benefits

• Vision
• Retirement Savings
• Medical
• PTO
• Dental