Client Experience Coordinator: Front Office & Admin

Generational Group; Richardson (TX); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Generational Group in Richardson, TX is seeking a Communications Coordinator to support the Client Experience team. You will perform morning administrative duties, assist with client onboarding, maintain client files, review agreements, and coordinate schedules.

In the afternoons you welcome visitors, manage the lobby, answer general questions, maintain lobby security, and support meeting room logistics. The role demands discretion, strong communication, and a client-centric approach in a

Qualifications

• Degree preferred; strong administrative background.
• 3+ years in an administrative or front office role.
• Discretion with confidential client information.

Responsabilités

• Admin support for the Client Experience Team.
• Prepare client onboarding files and maintain client records.
• Review client agreements for accuracy.
• Coordinate scheduling and CE manager activities.
• Welcome visitors and manage front desk duties.
• Maintain lobby security, appearance, and meeting rooms.
• Support event and IT-related needs as required.

Connaissances

Communication

Discretion

Organization

Time management

Client service

Problem solving

Active listening

Team player

Formation

Associate or Bachelor's degree preferred

Outils

Salesforce

Microsoft Office

Description du poste

Generational Group in Richardson, TX is seeking a Communications Coordinator to support the Client Experience team. You will perform morning administrative duties, assist with client onboarding, maintain client files, review agreements, and coordinate schedules.

In the afternoons you welcome visitors, manage the lobby, answer general questions, maintain lobby security, and support meeting room logistics. The role demands discretion, strong communication, and a client-centric approach in a