Client Experience Coordinator & Front Desk Lead

Generational Consulting Group; Richardson (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Generational Group is seeking a Communication Coordinator to support the Client Experience Team with morning administrative tasks and to manage receptionist duties in the afternoons. The role emphasizes accurate client file maintenance, data integrity, and proactive client wellness checks to ensure a smooth onboarding process.

The position requires 3+ years in an administrative role, strong communication skills, confidentiality, and the ability to adapt to a dynamic environment.

Qualifications

• Associate or bachelor’s degree preferred.
• 3+ years in an administrative or front office role.
• Strong written and verbal communication skills.

Responsibilities

• Morning: provide administrative support for the Client Experience Team, prepare client files, maintain data integrity, review client agreements, and assist with scheduling and wellness checks.
• Afternoon: greet visitors, answer general questions, manage lobby security and meeting room schedules, and assist with event support and IT needs as requested.

Skills

Communication

Organization

Discretion/Confidentiality

Proactive Problem Solving

Education

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Job description

Generational Group is seeking a Communication Coordinator to support the Client Experience Team with morning administrative tasks and to manage receptionist duties in the afternoons. The role emphasizes accurate client file maintenance, data integrity, and proactive client wellness checks to ensure a smooth onboarding process.

The position requires 3+ years in an administrative role, strong communication skills, confidentiality, and the ability to adapt to a dynamic environment.