Client Experience Coordinator – Beauty School

The Beauty Institute; Arlington Knolls (PA); On-site; USD 36,000 - 42,000; Full time

Job summary

The Beauty Institute – Ambler is seeking a friendly Client Service Coordinator for Allentown Campus to serve as the welcoming first point of contact for students, clients and staff. You’ll manage front-desk operations, schedule appointments, handle check-ins, and provide exemplary service.

This role emphasizes teamwork, positive communication, and alignment with the school’s mission and values, offering a chance to grow in beauty education and client relations.

Qualifications

• Positive attitude and a team player mentality.
• Strong customer service and communication skills.
• Enthusiastic personality that makes clients feel valued.
• Ability to support the school’s mission and values.
• Passion for the beauty and wellness industry (a plus!).

Responsibilities

• Greet clients with a warm, welcoming presence.
• Schedule and re-book appointments to support salon goals.
• Provide exceptional customer service to build strong client relationships.
• Manage client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory and place orders as needed.
• Foster a positive and professional environment for students, teachers, and clients.

Skills

Customer service

Communication

Team player

Organization

Phone handling

Job description

The Beauty Institute – Ambler is seeking a friendly Client Service Coordinator for Allentown Campus to serve as the welcoming first point of contact for students, clients and staff. You’ll manage front-desk operations, schedule appointments, handle check-ins, and provide exemplary service.

This role emphasizes teamwork, positive communication, and alignment with the school’s mission and values, offering a chance to grow in beauty education and client relations.