Client Service Coordinator - Allentown

The Beauty Institute; Arlington Knolls (PA); On-site; USD 36,000 - 42,000; Full time

Job summary

The Beauty Institute – Ambler is seeking a friendly Client Service Coordinator for Allentown Campus to serve as the welcoming first point of contact for students, clients and staff. You’ll manage front-desk operations, schedule appointments, handle check-ins, and provide exemplary service.

This role emphasizes teamwork, positive communication, and alignment with the school’s mission and values, offering a chance to grow in beauty education and client relations.

Qualifications

• Positive attitude and a team player mentality.
• Strong customer service and communication skills.
• Enthusiastic personality that makes clients feel valued.
• Ability to support the school’s mission and values.
• Passion for the beauty and wellness industry (a plus!).

Responsibilities

• Greet clients with a warm, welcoming presence.
• Schedule and re-book appointments to support salon goals.
• Provide exceptional customer service to build strong client relationships.
• Manage client check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Maintain inventory and place orders as needed.
• Foster a positive and professional environment for students, teachers, and clients.

Skills

Customer service

Communication

Team player

Organization

Phone handling

Job description

Client Service Coordinator - Allentown (Lehigh Valley Mall)

Client Service Coordinator – Be the Heart of Our Allentown Campus!

Location: Allentown, PA

Job Type: Full-Time/Part-Time

Are you friendly, organized, and customer-focused professional looking for an exciting role in the beauty and education industry? If you have excellent communication skills, a positive attitude, and thrive in a team environment, we want YOU to join The Beauty Institute – Ambler as our Client Service Coordinator!

As the first point of contact for students, clients, and staff, you’ll play a vital role in creating a welcoming, professional, and positive atmosphere in our school.

What You’ll Do:

• Greet clients with a warm, welcoming presence
• Schedule and re-book appointments to support salon goals
• Provide exceptional customer service to build strong client relationships
• Manage client check-ins and check-outs efficiently
• Answer phone calls and assist with inquiries
• Maintain inventory and place orders as needed
• Foster a positive and professional environment for students, teachers, and clients

What We’re Looking For:

• Positive attitude and a team player mentality
• Strong customer service and communication skills
• Enthusiastic personality that makes clients feel valued
• Ability to support the school’s mission and values
• Passion for the beauty and wellness industry (a plus!)

Why Join Us?

• Be part of a prestigious beauty education institution
• Work in a fun, creative, and professional environment
• Build valuable customer service and salon management skills
• Help shape the experience of future beauty professionals!

Department: Allentown School

This is a full time position