Client Experience Coordinator

QuickCruit; Town of Walton (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

Medical reimbursement

HSA with employer contributions

Weekly 401(k) match

Vacation on hire

8 holidays per year

Personal time after 90 days

EAP and identity theft protection

Tuition reimbursement

Company paid life insurance

Short term disability

Job summary

Saddle Creek Logistics Services is seeking a Client Service Coordinator to deliver a high-quality, professional client experience in a fast-paced logistics environment. You will act as the liaison between clients and Saddle Creek, address inquiries, resolve issues, and support colleagues across departments while maintaining positive relationships.

This role emphasizes clear communication, diligent problem solving, and the ability to work with multiple systems to provide timely solutions and

Responsibilities

• Provide clients with a high quality, professional client experience.
• Act as liaison between client and Saddle Creek.
• Assist clients on all issues and answer questions.
• Investigate and resolve a wide array of client questions and concerns using a variety of systems.
• Establish and maintain effective working relationships with associates, other agencies, clients and the public.
• Communicate with customers verbally and in writing.

Job description

Saddle Creek Logistics Services is seeking a Client Service Coordinator to deliver a high-quality, professional client experience in a fast-paced logistics environment. You will act as the liaison between clients and Saddle Creek, address inquiries, resolve issues, and support colleagues across departments while maintaining positive relationships.

This role emphasizes clear communication, diligent problem solving, and the ability to work with multiple systems to provide timely solutions and