Client Experience & Contracts Coordinator II

Integrity; Norfolk (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

Integrity is seeking an organized office support specialist to handle contracts, licenses, and various paperwork. You will verify data, contact customers for clarifications, and enter information into the PAS system, while maintaining records and supporting online contract activities.

The role involves responsive customer service and adherence to policies, with assignments from the Contract & Licensing Manager. A high school diploma is required, and prior admin experience is a plus.

Qualifications

• High school diploma or GED required or equivalent.
• Administrative experience preferred but not required.
• Secondary education in a business-related area preferred but not required.

Responsibilities

• Verify data accuracy and submit complete records.
• Contact customers to resolve questions or missing data.
• Enter data into PAS following screen formats.
• Maintain records and route documents after entry.
• Create and manage online contracts, carriers, products, and agency links.
• Respond to inquiries about status of submitted documents.
• Complete additional tasks from Contract & Licensing Manager.

Skills

Data accuracy

Customer service

Confidentiality

Time management

Prioritization

Professionalism

Team motivation

Education

High School Diploma or GED

Business studies (preferred)

Tools

PAS (Premier Agency System)

Job description

Integrity is seeking an organized office support specialist to handle contracts, licenses, and various paperwork. You will verify data, contact customers for clarifications, and enter information into the PAS system, while maintaining records and supporting online contract activities.

The role involves responsive customer service and adherence to policies, with assignments from the Contract & Licensing Manager. A high school diploma is required, and prior admin experience is a plus.