Client Experience Banking Specialist

Truist Financial Corporation; Cinnaminson Township (NJ); On-site; USD 46,000 - 53,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid vacation

Sick days

Job summary

Truist Financial Corporation in New Jersey is seeking a Regular Teller/Client Service role. You will deliver a distinctive client experience, handle transactions, and guide clients to digital banking options.

The role supports outbound outreach, uses Integrated Relationship Management concepts, and requires flexibility with weekends or extended hours and possible travel. Base salary is listed with potential incentives.

Qualifications

• High school diploma or equivalent education.
• Two years of teller, cash handling, or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use a PC keyboard and software for branch automation.
• Ability to multitask under time constraints.
• Proficiency with Microsoft Office software.
• Willingness to travel for temporary staffing or locale changes.
• Ability to work weekends or extended hours with travel may be required.

Responsibilities

• Provide a distinctive client experience with courteous conversations and transactions.
• Educate clients on digital, self-service solutions including ATMs and Online/Mobile banking.
• Support team sales by outbound outreach and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in all components of the Truist Retail Community Bank Leadership routines.
• Attend training to advance product knowledge and skills.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Customer service

Interpersonal skills

Communication skills

Sales experience

Multitasking

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in New Jersey is seeking a Regular Teller/Client Service role. You will deliver a distinctive client experience, handle transactions, and guide clients to digital banking options.

The role supports outbound outreach, uses Integrated Relationship Management concepts, and requires flexibility with weekends or extended hours and possible travel. Base salary is listed with potential incentives.