Client Experience Banking Associate

JPMorgan Chase; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase in Los Angeles seeks an Associate Banker to deliver hospitality, build trusted client relationships, and present banking solutions using Chase’s digital tools. You will greet clients, facilitate appointments, and support branch goals with a client-first approach.

The role emphasizes educating clients on everyday transactions, leveraging Chase Mobile App and Chase.com to meet their financial needs wherever and whenever they choose.

Qualifications

• Client-centric mindset with ability to put clients first.
• Strong communication and listening skills to understand client needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open and service accounts while following policies and regulatory requirements.
• Assist clients with day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing solutions.
• Support branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in Los Angeles seeks an Associate Banker to deliver hospitality, build trusted client relationships, and present banking solutions using Chase’s digital tools. You will greet clients, facilitate appointments, and support branch goals with a client-first approach.

The role emphasizes educating clients on everyday transactions, leveraging Chase Mobile App and Chase.com to meet their financial needs wherever and whenever they choose.