Client Experience Banker | Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Allentown (Lehigh County); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Allentown seeks an Associate Banker to deliver warm, personalized service and leverage the latest banking technology to assist clients with everyday transactions and financial needs.

You will build trusted relationships, educate clients on digital solutions, and collaborate with the branch team to help clients achieve their financial goals while ensuring compliance and efficient branch operations.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, maintenance, and new accounts while following policies and banking requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients reach financial goals.
• Perform branch operations and cash handling in compliance with bank policies and procedures.

Skills

Client service

Communication

Teamwork

Problem solving

Learning agility

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in Allentown seeks an Associate Banker to deliver warm, personalized service and leverage the latest banking technology to assist clients with everyday transactions and financial needs.

You will build trusted relationships, educate clients on digital solutions, and collaborate with the branch team to help clients achieve their financial goals while ensuring compliance and efficient branch operations.