Client Experience Banker | Tech-Savvy Financial Solutions

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles is seeking an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences at the branch.

You will listen to clients, guide them to digital tools like Chase Mobile, and ensure they feel heard and valued. You will build trusted relationships, share product knowledge and solutions, assist with account openings, and support daily branch operations while following policies and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Strong customer service experience preferred.
• Ability to learn banking products and procedures quickly.
• Fluency in English; Spanish helpful (preferred).

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on digital banking tools like Chase Mobile App and Chase.com.
• Build meaningful client relationships and collaborate with branch team to meet goals.
• Handle branch operations including cash devices while following policies.

Skills

Client service

Relationship building

Communication

Teamwork

Empathy

Tech savviness

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Cash handling

Job description

JPMorgan Chase & Co. in Los Angeles is seeking an Associate Banker to represent our brand with hospitality and deliver exceptional client experiences at the branch.

You will listen to clients, guide them to digital tools like Chase Mobile, and ensure they feel heard and valued. You will build trusted relationships, share product knowledge and solutions, assist with account openings, and support daily branch operations while following policies and regulatory requirements.