Client-First Banker: Tech-Savvy Banking & Service

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the Chase brand with hospitality. You will help clients with basic banking needs, open accounts, and connect them with appropriate solutions.

The role emphasizes building trusted relationships, guiding customers to digital tools like Chase Mobile and Chase.com, and supporting branch operations in compliance with policies and regulations.

Qualifications

• Experience in delivering attentive, customer-focused service.
• Strong communication and empathy in client interactions.
• Ability to learn and explain banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, helping them check in, and scheduling meetings.
• Exceed client expectations by assisting with account servicing and openings while following policies and regulations.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and collaborating with the team to meet financial goals.
• Assist with branch operations and cash handling while adhering to bank policies and security procedures.

Skills

Client service

Relationship building

Communication

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Los Angeles is seeking an Associate Banker to welcome clients, deliver attentive service, and represent the Chase brand with hospitality. You will help clients with basic banking needs, open accounts, and connect them with appropriate solutions.

The role emphasizes building trusted relationships, guiding customers to digital tools like Chase Mobile and Chase.com, and supporting branch operations in compliance with policies and regulations.