Client Experience Banker — Service & Tech Solutions

JPMorgan Chase & Co.; Kenner (LA); On-site; USD 38,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Kenner, LA. The role focuses on welcoming clients, delivering attentive service, and guiding them through banking solutions and digital tools.

You will build trusted relationships, help clients reach financial goals, and support branch operations while adhering to regulatory requirements. Strong communication and teamwork are essential in this client‑centered role.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts, while following policies and regulations.
• Educate clients on day-to-day banking transactions and digital self-service tools.
• Build relationships by listening, demonstrating empathy, and sharing product knowledge with clients.
• Perform branch operations such as cash handling and vault/ATM duties following bank policies.

Skills

Customer service

Relationship building

Problem resolution

Communication

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Kenner, LA. The role focuses on welcoming clients, delivering attentive service, and guiding them through banking solutions and digital tools.

You will build trusted relationships, help clients reach financial goals, and support branch operations while adhering to regulatory requirements. Strong communication and teamwork are essential in this client‑centered role.