Customer-First Banker: Build Trust & Tech Help

JPMorganChase; Baton Rouge (LA); On-site; USD 36,000 - 60,000; Full time

Job summary

JPMorganChase in Baton Rouge seeks an Associate Banker to deliver hospitality and financial guidance. You will greet clients, assist with check-ins, and handle daily transactions in a compliant, friendly manner.

You will expand relationships by sharing product knowledge, opening new accounts, and leveraging Chase Mobile App and Chase.com to meet client goals. The role emphasizes service, accuracy, and teamwork.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services and procedures.
• Ability to resolve client issues with accuracy and care.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by handling account servicing and openings per regulations.
• Educate clients on day-to-day transactions and digital banking options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling and vault/ATM procedures.

Skills

Client service experience

Cash handling

Communication skills

Team collaboration

Tech-savvy (mobile app usage)

Education

High school diploma or GED

Job description

JPMorganChase in Baton Rouge seeks an Associate Banker to deliver hospitality and financial guidance. You will greet clients, assist with check-ins, and handle daily transactions in a compliant, friendly manner.

You will expand relationships by sharing product knowledge, opening new accounts, and leveraging Chase Mobile App and Chase.com to meet client goals. The role emphasizes service, accuracy, and teamwork.