Client Experience Banker I

Flagstar Bank; Woodbridge (CT); On-site; USD 48,712,000 - 64,698,000; Full time

Job summary

Flagstar Bank's Woodbridge branch seeks a Branch Banking Client Consultant I to deliver front-line service, welcome clients, and perform teller functions. You will identify needs and guide customers toward appropriate financial solutions while maintaining accuracy and friendly service.

Collaborate with teammates to support sales initiatives, resolve issues promptly, and adhere to bank policies and regulatory requirements to ensure a trusted branch experience.

Qualifications

• Education level required: High School or equivalent.
• Less than 2 years customer service and sales experience.
• Experience in Financial Services preferred.
• Flexibility to perform teller tasks.

Responsibilities

• Sales Performance: Support growth targets and client introductions.
• Client Experience: Provide positive client service and resolve questions or complaints.
• Risk Management: Perform accurate daily transactions and adhere to bank policies and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Customer Relationships

Team Collaboration

Education

High School Diploma or Equivalent

Job description

Flagstar Bank's Woodbridge branch seeks a Branch Banking Client Consultant I to deliver front-line service, welcome clients, and perform teller functions. You will identify needs and guide customers toward appropriate financial solutions while maintaining accuracy and friendly service.

Collaborate with teammates to support sales initiatives, resolve issues promptly, and adhere to bank policies and regulatory requirements to ensure a trusted branch experience.