Client Experience Banker I

Flagstar Bank; Mesa (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Mesa, AZ is seeking a Branch Banking Client Consultant I to deliver front-line client service and perform teller functions with accuracy and courtesy. You will welcome clients, identify their needs, process transactions, and lay the groundwork for tailored financial solutions.

You will support branch growth and service goals by balancing transactions with client engagement, problem resolution, and adherence to bank policies, while upholding risk and regulatory standards in daily

Qualifications

• Minimum 1–2 years of customer service or cash handling experience.
• Ability to perform teller transactions accurately and efficiently.
• Strong communication and problem-solving skills with a customer-focused approach.

Responsibilities

• Deliver front-line client service and teller support while welcoming clients.
• Identify client needs and provide accurate financial transactions and education.
• Support sales initiatives and branch growth through client engagement and collaboration.
• Adhere to bank policies, procedures, and regulatory requirements.

Skills

Customer service

Cash handling

Retail experience

Sales support

Education

High School diploma or equivalent

Tools

POS system

Job description

Flagstar Bank in Mesa, AZ is seeking a Branch Banking Client Consultant I to deliver front-line client service and perform teller functions with accuracy and courtesy. You will welcome clients, identify their needs, process transactions, and lay the groundwork for tailored financial solutions.

You will support branch growth and service goals by balancing transactions with client engagement, problem resolution, and adherence to bank policies, while upholding risk and regulatory standards in daily