Associate Banker: Elevate Client Experience & Tech

JPMorgan Chase & Co.; Brownsville (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks an Associate Banker to deliver exceptional, hospitality-focused service at the branch. You will greet clients, open and service accounts, and guide customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

Leaders emphasize building trusted client relationships, understanding financial goals, and collaborating with the team to provide seamless solutions while ensuring regulatory compliance.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to engage clients with clear and polite communication.
• Ability to build trusted relationships and exceed client expectations.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Open new accounts and perform account servicing while complying with policies and regulations.
• Educate clients on day-to-day banking and technology self-service options like Chase Mobile App and ATMs.
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and manage cash devices in accordance with bank policies.

Skills

Client service

Relationship-building

Communication

Problem solving

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States seeks an Associate Banker to deliver exceptional, hospitality-focused service at the branch. You will greet clients, open and service accounts, and guide customers through Chase Mobile App, Chase.com, and ATMs to meet their financial needs.

Leaders emphasize building trusted client relationships, understanding financial goals, and collaborating with the team to provide seamless solutions while ensuring regulatory compliance.