Client Experience Banker — Bilingual (Spanish)

Bank of America; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring in-office staff to assist clients with transactions, educate on self-service options, and connect customers with the right financial solutions. The role emphasizes customer service, cash handling, and building relationships to meet clients’ goals.

Applicants should be fluent in Spanish, enjoy fast-paced environments, and be able to work weekends. A high school diploma is required, with a bachelor's degree or related associate degree preferred for advancement.

Qualifications

• High School Diploma or GED required.
• Spanish language proficiency is required.
• Bachelor's degree or business-related associate degree preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and manages cash responsibilities.

Skills

Customer service

Cash handling

Spanish language

Communication skills

Problem solving

Relationship building

Education

Bachelor's Degree or business-related Associate's Degree

High School Diploma or GED

Job description

Bank of America is hiring in-office staff to assist clients with transactions, educate on self-service options, and connect customers with the right financial solutions. The role emphasizes customer service, cash handling, and building relationships to meet clients’ goals.

Applicants should be fluent in Spanish, enjoy fast-paced environments, and be able to work weekends. A high school diploma is required, with a bachelor's degree or related associate degree preferred for advancement.