Bilingual Relationship Banker — Spanish

Bank of America; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking an in-branch associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. The role centers on understanding clients' financial goals and connecting them to suitable solutions.

You will build relationships, follow procedures, and collaborate with experts in lending, small business, and investments. Weekend/extended hour flexibility is required; in-office culture and mobility within centers are offered.

Qualifications

• High School Diploma or GED required.
• One year of sales experience in a salary-plus-incentive environment.
• Six months of cash handling experience.
• Bilingual in Spanish (preferred).
• Strong communication and customer service skills.
• Ability to learn and adapt to new banking technologies.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer service

Sales skills

Cash handling

Communication

Bilingual Spanish

Education

High School Diploma or GED

Bachelor’s degree or business related associate degree

Tools

Self-service tech familiarity

ATM knowledge

Job description

Bank of America is seeking an in-branch associate to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. The role centers on understanding clients' financial goals and connecting them to suitable solutions.

You will build relationships, follow procedures, and collaborate with experts in lending, small business, and investments. Weekend/extended hour flexibility is required; in-office culture and mobility within centers are offered.