Bilingual Relationship Banker — Spanish Speaker

Bank of America; Aurora (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring for a Customer Service/Bank Teller role in the United States. This position focuses on engaging clients in the lobby, educating them on self-service options, and accurately processing cash transactions while building lasting client relationships.

The role requires a client-focused approach and the ability to work extended hours including weekends. Responsibilities include managing center traffic, scheduling, and outbound calls, while following laws and internal

Qualifications

• Must be able to work weekends and/or extended hours.
• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree or Associate’s Degree in business/finance

Job description

Bank of America is hiring for a Customer Service/Bank Teller role in the United States. This position focuses on engaging clients in the lobby, educating them on self-service options, and accurately processing cash transactions while building lasting client relationships.

The role requires a client-focused approach and the ability to work extended hours including weekends. Responsibilities include managing center traffic, scheduling, and outbound calls, while following laws and internal