Client Experience Banker

Harris Computer; Snellville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

401(k) matching

Dental insurance

Vision insurance

Pet insurance

Job summary

Bank OZK is seeking a customer-focused team member in Snellville, GA to assist customers with financial needs and transactions. You will nurture relationships, promote services, and help ensure accurate processing of transactions in a fast-paced retail banking environment.

The role emphasizes strong communication, integrity, and a commitment to exceptional customer service, with opportunities for professional growth and training within a supportive team.

Qualifications

• Strong customer service skills with a friendly, professional demeanor.
• Ability to communicate effectively in writing and verbally.
• Demonstrated teamwork and adaptability in a dynamic environment.
• Strong attention to detail and risk awareness.
• Ability to travel to other work locations as needed.
• Cash handling experience is preferred.

Responsibilities

• Cultivate relationships with customers and identify needs and referrals.
• Document customer conversations and interactions.
• Process account transactions accurately and securely to reduce errors and fraud.
• Participate in morning huddles and team activities.
• Assist with opening new accounts as needed with managerial approval.
• Maintain compliance with internal controls and procedures.
• Provide backup support to other banking locations as requested.

Skills

Customer service

Effective communication

Team player

Critical thinking

Self-motivation

Time management

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Bank OZK is seeking a customer-focused team member in Snellville, GA to assist customers with financial needs and transactions. You will nurture relationships, promote services, and help ensure accurate processing of transactions in a fast-paced retail banking environment.

The role emphasizes strong communication, integrity, and a commitment to exceptional customer service, with opportunities for professional growth and training within a supportive team.