Client Service Specialist: Build Client Relationships

Harris Computer; Macon (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank OZK is seeking a customer service oriented professional to engage customers, discuss financial needs, and process transactions with accuracy. The role emphasizes teamwork, adherence to bank policies, and the ability to handle multiple tasks in a fast-paced retail banking environment.

Ideal candidates have 1+ year of service experience, familiarity with online/mobile banking, and cash handling skills. Training is provided, with opportunities to contribute to local community banking efforts.

Qualifications

• Minimum 1+ year of customer service experience.
• Knowledge of bank products, online banking, and cards preferred.
• Cash handling experience preferred.

Responsibilities

• Cultivate professional relationships with customers and identify referral opportunities.
• Maintain detailed notes of customer conversations using assessment tools.
• Process account transactions accurately and efficiently to minimize errors and fraud.
• Support banking center operations and assist other locations as needed.

Skills

Customer service

Communication

Team player

Cash handling

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Banking software

Job description

Bank OZK is seeking a customer service oriented professional to engage customers, discuss financial needs, and process transactions with accuracy. The role emphasizes teamwork, adherence to bank policies, and the ability to handle multiple tasks in a fast-paced retail banking environment.

Ideal candidates have 1+ year of service experience, familiarity with online/mobile banking, and cash handling skills. Training is provided, with opportunities to contribute to local community banking efforts.