Client-Experience Banker

JPMorganChase; Show Low (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is hiring an Associate Banker in the United States (Arizona) to deliver exceptional client experiences at the branch. You will greet clients, provide account servicing and new account openings, and guide customers on digital banking tools like Chase Mobile App and Chase.com.

You will build trusted relationships and work with the team to help clients achieve their financial goals. The role emphasizes hospitality, accuracy in handling transactions, adherence to policies, and

Qualifications

• Focus on delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear, polite communication and understanding of client needs.
• Ability to resolve client issues with detail and care.
• Teamwork to deliver seamless service and meet goals.

Responsibilities

• Create a welcoming branch environment and greet clients as they enter.
• Provide account servicing, maintenance, and new account openings while following procedures.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful client relationships through active listening and product knowledge.
• Assist with branch operations and cash handling while adhering to policies.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Tech-savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase is hiring an Associate Banker in the United States (Arizona) to deliver exceptional client experiences at the branch. You will greet clients, provide account servicing and new account openings, and guide customers on digital banking tools like Chase Mobile App and Chase.com.

You will build trusted relationships and work with the team to help clients achieve their financial goals. The role emphasizes hospitality, accuracy in handling transactions, adherence to policies, and