Client Experience Banker

Aumni; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker in Houston to deliver hospitable client service, open new accounts, and guide customers with digital banking tools. You will build trusted relationships and work with a team to meet clients' financial goals.

Fluency in Spanish and English is required, with a high school diploma or GED. The role emphasizes regulatory compliance, excellent communication, and a welcoming branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Fluent in English and Spanish for client interaction.
• Ability to quickly learn products, services and procedures.
• Strong communication and listening skills.

Responsibilities

• Greet clients, manage lobby flow, and schedule meetings with attentive service.
• Open new accounts and handle servicing in compliance with policies.
• Assist clients with day-to-day banking and digital tools (mobile app, online banking).
• Build relationships by listening, asking questions, and cross-selling solutions.
• Assist branch operations, including cash handling and device management.

Skills

Client service

Relationship building

Effective communication

Spanish fluency

Problem resolution

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Houston to deliver hospitable client service, open new accounts, and guide customers with digital banking tools. You will build trusted relationships and work with a team to meet clients' financial goals.

Fluency in Spanish and English is required, with a high school diploma or GED. The role emphasizes regulatory compliance, excellent communication, and a welcoming branch environment.