Relationship Banker | Tech-Savvy Client Service

JP Morgan Chase; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in Houston to deliver welcoming, attentive service and to help clients achieve their financial goals using Chase mobile and branch solutions. You will build trusted relationships, educate clients on everyday banking, and open new accounts while ensuring regulatory compliance and a team-based approach to deliver exceptional client experiences.

Join a diverse workplace that values inclusion as a core strength and fosters growth across the Consumer & Community

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships during client interactions.
• Ability to engage clients with clear, polite communication.
• Ability to quickly and accurately resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork and seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while complying with policies.
• Educate clients on day-to-day banking and technology solutions (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and understanding client needs with the team.
• Perform branch operations with cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Houston to deliver welcoming, attentive service and to help clients achieve their financial goals using Chase mobile and branch solutions. You will build trusted relationships, educate clients on everyday banking, and open new accounts while ensuring regulatory compliance and a team-based approach to deliver exceptional client experiences.

Join a diverse workplace that values inclusion as a core strength and fosters growth across the Consumer & Community