Part-Time Associate Banker - Client Experience Specialist

Testing Site - JPMC; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase in Houston seeks a Part Time Associate Banker to deliver friendly, welcoming service and help clients with routine banking needs. You will promote digital tools, support branch operations, and contribute to a positive client experience through attentive service.

The role emphasizes building relationships, listening to client goals, and collaborating with team members to deliver seamless banking solutions and a high-quality customer experience.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and communicate clearly.
• Ability to quickly learn products and procedures.
• Teamwork and collaborative mindset.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Client-first attitude

Interpersonal communication

Education

High school diploma or GED

Job description

Chase in Houston seeks a Part Time Associate Banker to deliver friendly, welcoming service and help clients with routine banking needs. You will promote digital tools, support branch operations, and contribute to a positive client experience through attentive service.

The role emphasizes building relationships, listening to client goals, and collaborating with team members to deliver seamless banking solutions and a high-quality customer experience.