Client Experience Banker

Bank of America Corporation; Neptune Beach (FL); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Bank of America Corporation is seeking a front-line team member to engage clients in the lobby, educate them on self-service banking options, and process transactions with accuracy. You will build relationships to understand financial needs and guide clients to suitable solutions.

The role requires strong communication, adaptability, and a customer-focused approach, with weekend/extended hours as needed. This is an in-office position in Neptune Beach, FL.

Qualifications

• Experience in financial services or sales is a plus.
• Ability to educate clients on self-service banking options.
• Strong interpersonal skills and customer focus.

Responsabilités

• Educates clients on self-service options (ATM, online, mobile).
• Processes cash transactions accurately and efficiently.
• Builds client relationships to meet financial needs.
• Follows policies and regulatory guidelines in daily activities.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and supports financial goals.

Connaissances

Self-starter

Work ethic

Communication

Relationship building

Problem solving

Customer focus

Time management

Formation

HS Diploma

Business degree / Assoc

Description du poste

Bank of America Corporation is seeking a front-line team member to engage clients in the lobby, educate them on self-service banking options, and process transactions with accuracy. You will build relationships to understand financial needs and guide clients to suitable solutions.

The role requires strong communication, adaptability, and a customer-focused approach, with weekend/extended hours as needed. This is an in-office position in Neptune Beach, FL.