Client Experience Banker

JPMorganChase; Casa Grande (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase in the United States is seeking an Associate Banker to represent the brand with hospitality, delivering personalized service and guiding clients through banking solutions. You will foster meaningful relationships and help clients achieve their financial goals.

As part of Chase, you will educate clients on mobile and online banking, leverage digital solutions, and support branch operations with accuracy and integrity to ensure exceptional service.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely to understand and help.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively with branch teammates.
• Ability to learn products, services and procedures quickly.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while complying with policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships by listening, asking questions, and advising on solutions.
• Assist with branch operations and cash handling as needed.

Skills

Client service

Relationship building

Communication

Problem solving

Attention to detail

Team collaboration

Education

High school diploma or GED

Job description

Chase in the United States is seeking an Associate Banker to represent the brand with hospitality, delivering personalized service and guiding clients through banking solutions. You will foster meaningful relationships and help clients achieve their financial goals.

As part of Chase, you will educate clients on mobile and online banking, leverage digital solutions, and support branch operations with accuracy and integrity to ensure exceptional service.