Client Experience & Admin Coordinator

The Davey Tree Expert Company; Village of Spring Valley (NY); On-site; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) with company match

Employee stock purchase options

Group Health Plan

Employee referral bonus program

Career Development Program

Scholarship Program for Children of Em

Job summary

The Davey Tree Expert Company in Spring Valley, NY is hiring an onsite Client Experience Office Coordinator. This role supports client triage, fielding calls, proposal creation, and contract initiation, with time-sheet processing and database maintenance. On-site opportunities, benefits, and growth are offered.

Ideal candidates bring a valid driver's license, 2+ years of office administration, proficiency in MS Office, and strong communication. CRM/SAP experience is preferred.

Qualifications

• Valid driver's license
• Minimum two years of experience in office processes and office administration procedures
• Experience in Landscape/Construction office environment (preferred)
• CRM and SAP experience (preferred)
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail and accuracy
• Expert organizational skills and ability to multi-task
• Typing speed and cognitive test may be done before offer is made

Responsibilities

• Be the first point of contact and triage the needs of the clients and the office.
• Field current and prospective client calls.
• Proposal production and contract initiation.
• Process employee time sheets.
• Maintain various databases and spreadsheets.
• Order and maintain office supplies.
• Invoice, manage accounts receivable, and maintain files.
• Complete onboarding process with new hires

Skills

Communication

Organizational skills

Multi-tasking

Attention to detail

Typing speed

Time management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Davey Tree Expert Company in Spring Valley, NY is hiring an onsite Client Experience Office Coordinator. This role supports client triage, fielding calls, proposal creation, and contract initiation, with time-sheet processing and database maintenance. On-site opportunities, benefits, and growth are offered.

Ideal candidates bring a valid driver's license, 2+ years of office administration, proficiency in MS Office, and strong communication. CRM/SAP experience is preferred.