Client Experience Specialist — Growth & Impact

The Davey Tree Expert Company; Milford (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) retirement savings plan with a

Employee-owned company & discounted/股票

Group Health Plan

Employee referral bonus program

Locations throughout US

Career Development Program

Scholarship Program for Children of Em

Charitable matching gift program

Job summary

The Davey Tree Expert Company in Milford, OH is seeking an organized on-site Office Administrator to support client services and office operations. This permanent role offers stability within a large, employee-owned firm and the opportunity to contribute to a family of services across the U.S.

You will triage client needs, handle calls, process time sheets, maintain databases, manage supplies, and support invoicing and accounts receivable.

Qualifications

• Minimum two-years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail and accuracy
• Expert organizational skills and ability to multi-task
• Preferred: prior working experience with CRM and SAP systems

Responsibilities

• Be the first point of contact and triage the needs of the clients and the office.
• Field current and prospective client calls.
• Proposal production and contract initiation.
• Process employee time sheets.
• Maintain various databases and spreadsheets.
• Order and maintain office supplies.
• Invoice, manage accounts receivable, and maintain files.

Skills

Outstanding telephone communication

Excellent communication

Ability to meet deadlines

Organizational skills

Multi-tasking

Tools

CRM systems

SAP

Job description

The Davey Tree Expert Company in Milford, OH is seeking an organized on-site Office Administrator to support client services and office operations. This permanent role offers stability within a large, employee-owned firm and the opportunity to contribute to a family of services across the U.S.

You will triage client needs, handle calls, process time sheets, maintain databases, manage supplies, and support invoicing and accounts receivable.