Client Executive

Gallagher; Hattiesburg (MS); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher Benefit Services is seeking a Client Executive to lead client accounts, ensure exceptional service delivery, and act as the strategic liaison between Gallagher and our clients. The role emphasizes building trusted relationships, driving solutions, and contributing to a 95% client-retention goal while delivering value across insurance, risk management, and consulting services.

Travel up to 25% is required; a Bachelor's degree with 5+ years of client service experience (or 10+ years with

Qualifications

• Bachelor's degree with 5+ years client service experience OR High School degree/GED with 10+ years client service and/or claims management experience.
• Must hold insurance license and be able to travel up to 25% of the time.
• Proficiency in Microsoft Office applications and using technology to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Strong written and verbal communication skills.

Responsibilities

• Lead in managing client accounts and ensuring exceptional service delivery.
• Be the strategic relationship manager and key liaison between Gallagher and clients.
• Champion Gallagher resources and tools to achieve efficient and excellent client deliverables.

Skills

Client service

Relationship management

Communication

Data analysis

Education

Bachelor's degree + 5+ years client service

High School/GED + 10+ years client service/claims

Tools

Microsoft Office

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How You'll Make An Impact

We're looking for a dedicated and service-minded individual to join our team as a Client Executive. In thes role, you'll take the lead in managing client accounts and ensuring exceptional service delivery. You'll be the strategic relationship manager and the key liaison between Gallagher and our clients, fostering strong partnerships and creating innovative solutions to meet their needs. By championing Gallagher's resources and tools, you'll ensure efficiency and excellence in managing client deliverables, all while contributing to our goal of achieving a 95% client retention rate.

This is your opportunity to be part of a global leader in insurance, risk management, and consulting services. At Gallagher, we believe in shaping a future defined by excellence, and we are united by a commitment to one another’s growth and the pursuit of shared goals. If you are someone who thrives on building meaningful relationships, and delivering exceptional service, this role is for you.

About You

Required: Bachelor's degree with 5+ years client service experience –OR– High School degree/GED with 10+ years client service and/or claims management experience. Must hold insurance license and be able to travel up to 25% of the time. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality. Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills.

Behaviors: Must be able to build collaborative and mutually meaningful relationships with internal and external clients, able to facilitate and/or lead group meetings with internal and external clients, and effectively manage/balance multiple and sometimes competing priorities. Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)