Client Executive

Gallagher Benefit Services; Gulfport (MS); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Benefit Services seeks a Client Executive to lead client accounts, build meaningful relationships, and champion innovative solutions for client success.

You will be the strategic liaison between Gallagher and clients, managing complex self-funded accounts, annual strategies, and compliance, while mentoring new hires to grow within the team. Strong communication and financial acumen are essential.

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 25% of the time.
• Proficiency in Microsoft Office and in using technology to maximize productivity and quality.
• Strong written and verbal communication skills.
• Preferred: Insurance knowledge. P&C experience and solid financial acumen.

Responsibilities

• Lead client accounts and ensure exceptional service delivery.
• Be the strategic liaison between Gallagher and clients, fostering partnerships and creating innovative solutions.
• Manage complex self-funded accounts, annual strategies, and compliance with local and corporate standards.
• Mentor and guide new hires and team members to grow and succeed.

Skills

Client relationship management

Communication skills

Microsoft Office

Education

Bachelor's degree

High School/GED + 10+ years experience

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact

We’re looking for a Client Executive to join our team and help us deliver exceptional service to our clients. In this role, you’ll lead client accounts, build meaningful relationships, and champion innovative solutions that make a difference. If you’re a service-minded individual with a passion for growth and collaboration, this is your chance to thrive in a supportive and ethical environment.

As a Client Executive, you’ll take the lead in managing client accounts and ensuring exceptional service delivery. You'll be the strategic relationship manager and the key liaison between Gallagher and our clients, fostering strong partnerships and creating innovative solutions to meet their needs. Your role will involve leading complex self-funded accounts, managing annual strategies, and ensuring compliance with local and corporate standards. You'll also play a pivotal role in mentoring and guiding new hires and team members, helping them grow and succeed. By championing Gallagher's resources and tools, you’ll ensure efficiency and excellence in managing client deliverables, all while contributing to our goal of achieving a 95% client retention rate.

About You

Required: Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience. Must hold appropriate licensing as required and be able to travel up to 25% of the time. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality. Previous experience in managing client relationships essential. Must possess strong written and verbal communication skills.

Preferred: Insurance knowledge. P&C experience preferred, as well as solid financial acumen.

Behaviors: Must be able to build collaborative and mutually meaningful relationships with internal and external clients, able to facilitate and/or lead group meetings with internal and external clients, and effectively manage/balance multiple and sometimes competing priorities. Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)