Client Executive

Gallagher; Boca Raton (FL); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Educational expense reimbursement

Flexible work hours

Job summary

Gallagher is looking for a Client Executive in Boca Raton, Florida. In this role, you will focus on building strong client relationships and delivering exceptional service within a collaborative team environment.

The ideal candidate will have a Bachelor's degree and at least 5 years of experience in client service or claims management. The company offers a competitive compensation package and various benefits to support employee wellbeing and career development.

Qualifications

• Bachelor’s degree with 5+ years client service and/or claims management experience.
• High school degree/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing and be able to travel up to 25% of the time.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide day-to-day account management and support.
• Identify opportunities to enhance client coverage and reduce risks.
• Collaborate with colleagues to deliver seamless service.
• Drive client retention and satisfaction.

Skills

Client relationship management

Proficiency in Microsoft Office

Strong communication skills

Education

Bachelor's degree or high school degree with extensive experience

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re looking for a Client Executive to join our team. This role is all about building strong relationships with clients and delivering exceptional service. You’ll work with a supportive team that values collaboration and innovation. If you’re passionate about helping clients and making a real impact, this could be the perfect opportunity for you.

How You’ll Make An Impact

• Build and maintain strong relationships with clients.
• Provide day-to-day account management and support.
• Identify opportunities to enhance client coverage and reduce risks.
• Collaborate with colleagues to deliver seamless service.
• Drive client retention and satisfaction through exceptional care.

About You

Required

• Bachelor’s degree with 5+ years client service and/or claims management experience
• High school degree/GED with 10+ years client service and/or claims management experience
• Must hold appropriate licensing as required and be able to travel up to 25% of the time.
• Proficiency in Microsoft Office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.

Preferred

• Insurance knowledge.
• Solid financial acumen.

Behaviors

• A knack for building relationships and understanding client needs.
• The ability to explain complex insurance concepts in simple terms.
• A proactive approach to problem‑solving and identifying opportunities.
• Strong organizational skills to manage multiple accounts effectively.
• A commitment to delivering high‑quality service every day.
• Must be able to build collaborative and mutually meaningful relationships with internal and external clients.
• Able to facilitate and/or lead group meetings with internal and external clients.
• Effectively manage and balance multiple and sometimes competing priorities.
• Needs to be comfortable analyzing and using data to make decisions, working in a self‑directed manner, and to act as a role model for high performance and Gallagher's shared values.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Benefits

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other Benefits

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.