Client Excellence Team Lead – Hearing Care

WSAudiology; San Francisco (CA); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Comprehensive Benefits Package

Paid Holidays & PTO Policy

401k Matching Program

Tuition Reimbursement

Hearing Aid Discount Program

Résumé du poste

A leading hearing aid organization seeks a Supervisor for Client Excellence in San Francisco. This role involves direct supervision of the Hearing Assistant Coordinator, developing process improvements, and enhancing team performance to achieve business goals. The ideal candidate will have 2-4 years of experience, strong problem-solving skills, and a proven record in customer service excellence. Comprehensive benefits and a salary range of $70,000 to $75,000 are offered.

Qualifications

• 2-4 years of experience in a supervisory role.
• Ability to learn new systems and applications.
• Experience in team member responsiveness.

Responsabilités

• Direct supervision of team and monitoring of performance.
• Develop process improvements and action plans.
• Maintain client and employee confidentiality.

Connaissances

Planning skills

Analytical thinking

Problem-solving

Customer service excellence

Team collaboration

Description du poste

A leading hearing aid organization seeks a Supervisor for Client Excellence in San Francisco. This role involves direct supervision of the Hearing Assistant Coordinator, developing process improvements, and enhancing team performance to achieve business goals. The ideal candidate will have 2-4 years of experience, strong problem-solving skills, and a proven record in customer service excellence. Comprehensive benefits and a salary range of $70,000 to $75,000 are offered.