Client Engagement & Talent Support Specialist

Equus; Jersey City (NJ); On-site; USD 34,000 - 36,000; Full time

Job summary

Equus Workforce Solutions in Jersey City, NJ, is seeking a Talent Engagement professional to join the operational team. You will greet clients, manage the reception area, handle client outreach, and schedule appointments.

You will maintain client records, generate reports, assist with orientations, and prepare information packets. You will respond to calls, direct inquiries, and look for ways to streamline office communications.

Qualifications

• Self-motivated and flexible team player.
• Strong organizational, interpersonal, and communication skills.
• Able to multitask and solve problems as they arise.

Responsibilities

• Greet clients and manage the reception area.
• Handle client outreach and appointment scheduling.
• Maintain client information in the database and ensure records are complete.
• Support management by gathering data and generating reports.
• Assist with new participant orientations and prepare informational materials.
• Answer business calls, direct callers, respond to voicemails within 24 hours, and schedule appointments.

Skills

Self-motivated

Organized

Interpersonal skills

Communication

Multitasking

Problem-solving

Customer communication

Education

High School Diploma or GED

Job description

Equus Workforce Solutions in Jersey City, NJ, is seeking a Talent Engagement professional to join the operational team. You will greet clients, manage the reception area, handle client outreach, and schedule appointments.

You will maintain client records, generate reports, assist with orientations, and prepare information packets. You will respond to calls, direct inquiries, and look for ways to streamline office communications.