Client Engagement & Scheduling Specialist

Equus Workforce Solutions; Jersey City (NJ); On-site; USD 34,000 - 36,000; Full time

Job summary

Equus Workforce Solutions in Jersey City, NJ, is seeking a Talent Engagement professional to greet clients, manage the reception area, and coordinate scheduling and outreach. You will maintain client records, generate reports, and support orientations with essential materials.

The role requires strong organizational and communication skills, the ability to multitask, and a proactive approach to process improvements, contributing to a high-performance office environment.

Qualifications

• High School Diploma or GED or higher with 1–2 years of clerical experience.
• Strong organizational, interpersonal and communication skills.
• Self-motivated, flexible team player who can multitask.
• Ability to build connections via in-person and phone conversations.
• Detail-oriented with problem-solving abilities.

Responsibilities

• Greet clients and manage the reception area efficiently.
• Conduct client outreach and schedule appointments.
• Maintain client data in the database and ensure completion.
• Assist with participant orientations and prepare information packets.
• Answer business calls, direct calls to staff, and respond to voicemails within 24 hours.
• Identify opportunities for process improvements and coordinate office communications.

Skills

Organizational skills

Interpersonal skills

Communication skills

Multitasking

Problem solving

Customer interaction

Education

High School Diploma or GED

Job description

Equus Workforce Solutions in Jersey City, NJ, is seeking a Talent Engagement professional to greet clients, manage the reception area, and coordinate scheduling and outreach. You will maintain client records, generate reports, and support orientations with essential materials.

The role requires strong organizational and communication skills, the ability to multitask, and a proactive approach to process improvements, contributing to a high-performance office environment.