Client Engagement Banker - IRM & Outreach

Truist; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k plan

Paid time off

Job summary

Truist in Savannah seeks a client-focused teller/representative to provide accurate, timely handling of client transactions and deliver superior service. You will educate clients on digital banking and support sales activities while aligning with IRM initiatives.

The role requires a high school diploma, 2 years of teller/cash handling or client service experience, and the ability to work 1st shift with possible weekends and travel. Comprehensive benefits are offered.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software used in branch automation.
• Ability to multi-task under time constraints.
• Strong customer-service orientation and teamwork.
• Willingness to travel for temporary staffing needs and weekends/extended hours.

Responsibilities

• Provide a distinctive client experience with courteous conversations and transactions.
• Educate clients on digital banking and self-service tools.
• Support sales via outbound calls and uncover client needs.
• Understand Integrated Relationship Management (IRM) and deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training sessions.
• Maintain compliance with policies and internal controls.
• Serve as secondary contact for new accounts and resolve issues.

Skills

Interpersonal skills

Communication skills

Customer service

Multi-tasking

PC skills

Education

High school diploma

Tools

Microsoft Office

Job description

Truist in Savannah seeks a client-focused teller/representative to provide accurate, timely handling of client transactions and deliver superior service. You will educate clients on digital banking and support sales activities while aligning with IRM initiatives.

The role requires a high school diploma, 2 years of teller/cash handling or client service experience, and the ability to work 1st shift with possible weekends and travel. Comprehensive benefits are offered.