Client Engagement Associate

Sun IP; United States; Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading patent solutions firm in the United States is looking for a Client Engagement Associate to support sales and marketing efforts. This role involves representing the firm at industry events, building new client relationships, and implementing engagement strategies. Ideal candidates will have a Bachelor's degree and 1-3 years of relevant experience, with strong communication skills and the ability to adapt in a fast-paced environment. The position requires travel up to 50% for networking and client meetings.

Qualifications

• 1-3 years of experience in new client acquisition or client networking (internship experience accepted).
• Ability to work independently in a fast-paced environment.
• Willingness to travel up to 50% for client engagements.

Responsibilities

• Represent the company at business development events and conferences.
• Build new client relationships through in-person engagements and outreach.
• Develop client engagement initiatives for long-term growth.
• Support strategic projects to enhance business development.

Skills

Excellent communication skills

Interpersonal skills

Analytical skills

Problem-solving skills

Self-motivated

Education

Bachelor's Degree in any field

Job description

SunIP’s industry-leading patent translation, foreign filing, patent and trademark renewals, and annuity solutions empower intellectual property professionals to seamlessly protect innovation around the globe.

The role of a Client Engagement Associate works alongside the sales and marketing teams to play a key role in sourcing, developing, and maintaining partnerships and business relationships between internal teams, clients, vendors, and business partners. A crucial part of this role will be traveling to industry events to interact face-to-face with clients.

*Candidates in the Great Philadelphia area will be given preference for this role.

Responsibilities Can Include:

• Represent the company at business development events, conferences, trade shows, and industry gatherings to expand visibility and create new partnership opportunities.
• Build and cultivate new client relationships through in-person engagements, proactive outreach, and networking at industry events, conferences, and client meetings.
• Develop and implement initiatives to strengthen and increase client engagement, ensuring meaningful, ongoing relationships that lead to long-term growth and retention.
• Lead or support strategic projects that strengthen business development capabilities and foster both internal and external relationship growth.
• Develop and execute client acquisition and relationship management strategies that drive revenue growth, scalability, and long-term partnerships.
• Collaborate with executive teams, marketing, and operations to ensure alignment and consistency across all client-facing initiatives.
• Analyze sales and marketing performance data to uncover insights that improve outreach effectiveness and client conversion.
• Research market trends, customer needs, and competitor activity to identify emerging opportunities for new business.
• Support daily business development activities including lead generation, outreach campaigns, follow-ups, proposal preparation, and CRM management.

Qualifications and Requirements:

• Bachelor's Degree in any field of study.
• 1-3 years of experience in a position that focuses on new client acquisition and client networking (internship experience accepted).
• Excellent communication and interpersonal skills, with the ability to build relationships across various stakeholders.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to work independently and adapt to a fast-paced, evolving business environment.
• Self-motivated and eager to learn.
• Able to travel up to 50% of the time for conferences, client meetings, and networking events.