Client Engagement and Support Manager Healthcare MultiSpecialty

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Wellness resources

Job summary

A leading multi-specialty healthcare organization is seeking a Client Engagement & Support Manager in West LA. This role serves as a professional liaison between leadership, clinic owners, and providers, requiring strong knowledge of healthcare operations and professional communication. The ideal candidate must have prior experience in a medical setting and high professionalism. This is a full-time on-site role with competitive salary and growth opportunities within the organization.

Qualifications

• Prior experience working in a medical or multi-specialty clinic.
• Strong understanding of healthcare services and clinic operations.
• Professional communication skills—written and verbal.
• High level of professionalism, discretion, and judgment.
• On-site availability in West Los Angeles.
• On-site availability in West Los Angeles.

Responsibilities

• Serve as a primary point of contact for clinic owners and providers.
• Communicate about clinical services, operational questions, and billing.
• Coordinate communication across departments and locations.
• Support leadership with client and partner engagement.
• Document communications and follow through to resolution for client and partner engagements.
• Support leadership with client and partner engagement and maintain professional relationships.

Skills

Healthcare operations understanding

Professional communication

Relationship management

Executive interaction

Job description

Benefits

• Employee discounts
• Training & development
• Wellness resources

Company Overview

Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.

This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.

Position Summary

We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.

This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

Core Responsibilities

• Serve as a primary point of contact for:
  • Clinic owners
  • Medical doctors and licensed providers
  • Attorneys, CPAs, and professional advisors
  • Internal office teams across locations
• Communicate clearly and professionally regarding:
  • Clinical services and workflows
  • Operational questions
  • Billing and administrative processes
• Demonstrate working knowledge of:
  • Chiropractic
  • Acupuncture
  • Massage Therapy
  • Physical Therapy
  • PM&R services
  • Medical billing fundamentals
• Coordinate communication across departments and locations
• Maintain brand standards in all interactions
• Support leadership with client and partner engagement
• Document communications and follow through to resolution

Required Qualifications (Non-Negotiable)

• Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic
• Strong understanding of healthcare services and clinic operations
• Professional communication skills—written and verbal
• Comfortable interacting with:
  • Doctors
  • Clinic owners
  • Attorneys
  • CPAs
  • Executive leadership
• High level of professionalism, discretion, and judgment
• On-site availability in West Los Angeles

Preferred Experience (Strong Plus)

• Experience in:
  • Medical billing or revenue cycle environments
  • Multi-location healthcare organizations
  • Franchise or management services organizations
• Familiarity with compliance-driven environments
• Ability to manage complex stakeholder relationships

Ideal Candidate Profile

• Polished, composed, and credible
• Understands clinical terminology and workflows
• Brand-aware and detail-oriented
• Solutions-focused with strong follow-through
• Comfortable operating in executive-level conversations

What This Role Is / Is Not

This Role IS:

• Client-facing
• Relationship-driven
• Professional and brand-critical
• Healthcare-specific

This Role is NOT:

• Entry-level
• Call-center based
• Remote
• A purely administrative support role

Compensation

• Competitive salary based on experience
• Growth opportunity within a healthcare franchise organization

Schedule

• Full-time
• On-site only
• Standard business hours

How to Apply

Please submit:

• Resume
• A brief cover note outlining:
  • Your healthcare office experience
  • The types of providers or professionals you’ve worked with
  • Why you are a strong brand representative

Only candidates with relevant healthcare office experience will be considered.

Bottom Line

If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.