Client-Driven Universal Banker & Service Expert

Truist; Pittsboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Truist is seeking a client-focused associate in Pittsboro, NC to provide timely, accurate handling of transactions and deliver superior service. You will engage clients, explain digital self-service options, and support outbound outreach while aligning with Integrated Relationship Management (IRM) practices.

The role emphasizes strong communication, relationship-building, and the ability to work flexible hours, including weekends, with occasional travel as needed.

Qualifications

• High school diploma or equivalent required.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications such as Microsoft Office.

Responsibilities

• Provide a distinctive client experience with courteous conversation while processing transactions.
• Educate clients on digital self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound client outreach and identifying needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines and training.

Skills

Interpersonal skills

Communication

Sales experience

Client relationship

Multitasking

PC skills

Education

High school diploma

Tools

MS Office

Job description

Truist is seeking a client-focused associate in Pittsboro, NC to provide timely, accurate handling of transactions and deliver superior service. You will engage clients, explain digital self-service options, and support outbound outreach while aligning with Integrated Relationship Management (IRM) practices.

The role emphasizes strong communication, relationship-building, and the ability to work flexible hours, including weekends, with occasional travel as needed.