Client Coordinator / Secretary

Amdigitaldesigns; Lawrence, Northern (MA, KY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

AM Digital Designs in Lawrence, MA is seeking a Client Coordinator & Secretary to be the first point of contact and keep our studio running smoothly onsite. You will handle calls, emails, scheduling, and basic admin tasks to let the design team focus on creative work.

The ideal candidate has 3–5+ years in admin or reception, is bilingual in English/Spanish, and comfortable with Google Workspace and evolving agency tools. Compensation is $45,000–$55,000 per year with benefits.

Qualifications

• 3–5+ years in administrative, reception, or customer service.
• Bilingual English/Spanish required.
• Strong calendar and scheduling capabilities.
• Excellent written and verbal communication.
• Proficiency in Google Workspace; willingness to learn new tools.

Responsibilities

• Answer inbound calls and greet clients.
• Manage calendars for the Design Director and Studio Manager.
• Prepare client contracts via DocuSign and organize digital project folders.
• Assist with basic data entry for the accounting team.
• Keep the studio space welcoming and stocked.

Skills

Administrative experience

Communication skills

Google Workspace

Bilingual English/Spanish

Calendar management

Tools

Google Workspace

Asana

Slack

Notion

Job description

ID: 2026-OPS-1022 Location: Lawrence, MA (Onsite) Category: Operations Employment Type: Full-Time / Part-Time Onsite

About AM Digital Designs

At AM Digital Designs, we are on a mission to elevate the digital presence of local small businesses, combining enterprise-level strategy with boutique agency agility. Rooted in Lawrence, MA, we celebrate diversity, culture, and community, translating these values into high-impact digital experiences that help our clients thrive.

About the Role

First impressions matter. As our Client Coordinator & Secretary, you are the first voice our clients hear and the organizational glue that keeps our studio running efficiently. You will ensure our creative team can focus entirely on design by handling the daily flow of communication, scheduling, and administrative triage.

Here’s what you’ll do day-to-day:

• Frontline Communication: Answer inbound calls, monitor the general studio email inbox, and warmly greet any visiting clients at our Lawrence studio.
• Master the Calendar: Coordinate complex schedules for the Design Director and Studio Manager, setting up client pitch meetings, internal reviews, and candidate interviews.
• Administrative Support: Help prepare client contracts via DocuSign, organize digital project folders in Google Drive, and assist with basic data entry for our accounting team.
• Studio Upkeep: Ensure the physical studio space is welcoming, organized, and stocked with necessary supplies for the team.

Here’s what we’re looking for:

• 3–5+ years of administrative, reception, or customer service experience. (Highly organized, driven entry-level candidates are also encouraged to apply!).
• Warm, professional, and empathetic communication skills over the phone, via email, and in person.
• Proficiency in Google Workspace (Docs, Sheets, Calendar) and a willingness to learn modern agency tools (Asana, Slack, Notion).
• Impeccable attention to detail—you are the kind of person who double-checks the time zones before sending a calendar invite.
• Bilingual (English/Spanish) is absolutely required to effectively assist and welcome our local client base.

Bonus points if you have:

• An interest in transitioning into digital marketing, project management, or design in the future (we love to promote from within!).

$45,000–$55,000/yr base salary (or $22-$26/hr), robust health benefits, paid time off, and opportunities to shadow our creative teams and grow within the agency.

Language Requirements: Please note that while we proudly celebrate a bilingual and multicultural team, all internal studio communications, project management, and applications must be conducted fluently in English as we are headquartered in the United States.
Commitment to Equal Opportunity: AM Digital Designs is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or citizenship. We evaluate all opportunities fairly based on merit, competence, and business needs.