Client Coordinator

Angels of Hope Home Care Agency LLC; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Competitive salary

Paid time off

Job summary

Angels of Hope Home Care Agency LLC is seeking a reliable Client Coordinator to support client intake, appointment scheduling, medical records, and daily office operations in our Indianapolis office.

The ideal candidate has 1–3 years of medical office experience, understands medical terminology, and enjoys helping people. This role involves greeting clients, maintaining accurate records, and coordinating with staff and vendors.

Qualifications

• High school diploma or equivalent.
• 1–3 years of medical office or healthcare experience.
• Familiarity with medical terminology and basic healthcare office procedures.
• Proficiency with MS Word, Excel, Outlook, and Google Workspace.
• Strong written and verbal communication and customer service.

Responsibilities

• Greet clients and visitors and provide professional, friendly customer service.
• Answer phone calls, respond to emails, and direct inquiries to appropriate staff.
• Assist with client intake, assessment paperwork, and required documentation.
• Schedule appointments and maintain office calendars.
• Maintain accurate medical records and organized electronic and paper files.
• Use medical terminology to support administrative tasks and healthcare documentation.
• Enter and update client information, prepare documents, and assist with reports.
• Handle confidential client information according to organizational policies.
• Order office supplies, monitor inventory, and process mail and packages.
• Assist with basic bookkeeping and expense tracking as needed.
• Participate in community outreach and coordinate with vendors and community contacts.
• Complete other administrative duties as assigned.

Skills

Medical terminology

Communication

Organizational skills

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Google Workspace

Job description

Benefits

• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary
• Paid time off

Client Coordinator

Angels of Hope Home Care Agency LLC

Location: Indianapolis, Indiana

Employment Type: Full-time, in office

Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m.

About the Position

Make a difference in how clients experience care. Angels of Hope Home Care Agency LLC is seeking a reliable, personable, and detail-oriented Client Coordinator to support client intake, appointment scheduling, medical records, and daily office operations.

The ideal candidate has 1–3 years of experience in a medical office or healthcare setting, understands medical terminology, and enjoys helping people. You will serve as a welcoming point of contact for clients while keeping information accurate, appointments organized, and communication flowing.

Responsibilities

• Greet clients and visitors and provide professional, friendly customer service.
• Answer phone calls, respond to emails, and direct inquiries to appropriate staff.
• Assist with client intake, assessment paperwork, and required documentation.
• Schedule appointments and meetings and maintain office calendars.
• Maintain accurate medical records and organized electronic and paper files.
• Use medical terminology to support administrative tasks and healthcare documentation.
• Enter and update client information, prepare documents, and assist with reports.
• Handle confidential client information according to organizational policies.
• Order office supplies, monitor inventory, and process mail and packages.
• Assist with basic bookkeeping and expense tracking as needed.
• Participate in occasional community outreach, including document delivery, local events, and coordination with vendors and community contacts.
• Complete other administrative duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• 1–3 years of medical office or healthcare experience.
• Familiarity with medical terminology and basic healthcare office procedures.
• Computer proficiency, including Microsoft Word, Excel, Outlook, and Google Workspace.
• Clear written and verbal communication skills and professional customer service.
• Organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities during busy periods.
• Ability to work independently and as part of a team.
• Reliable transportation for occasional work-related community travel.
• Dependable attendance and availability to work in office Monday–Friday, 8:00 a.m.–4:30 p.m.

Preferred Qualifications

• Experience in healthcare administration, medical office support, or client coordination.
• Experience with client intake, appointment scheduling, and medical records.
• Additional education or training in healthcare or office administration.

What We Offer

• Competitive hourly pay.
• A consistent weekday schedule.
• A positive and supportive work environment.
• Opportunities for community engagement and meaningful client interaction.