Client Concierge Part Time

ias-careers; The Woodlands (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Commission

PTO

Health insurance

Dental

Vision

Disability (short-term)

Disability (long-term)

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

It’s A Secret Med Spa in The Woodlands, TX is seeking customer service professionals who are passionate, positive, and polished to join our elite medical spa team. You will greet clients, answer inquiries, schedule appointments, and support the patient experience.

The role emphasizes confidentiality, HIPAA compliance, teamwork, and a friendly, energetic approach. Weekend availability and excellent communication are required; prior med spa or medical office experience is preferred.

Qualifications

• At least 1 year of customer service experience.
• Flexible schedule with weekend shifts.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Maintains client confidentiality per HIPAA and company policy.
• Ability to multitask and work well in a team.
• Energetic, friendly personality with strong service orientation.

Skills

Customer service

Weekend availability

Med spa experience

Communication skills

Etiquette

Multitasking

Team player

Integrity

HIPAA compliance

Bilingual

Tools

Microsoft Office

Job description

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Med Spa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

Benefits include:

Competitive base salary + commission, PTO, multiple health insurance plans, dental, vision, employer paid short-term and long-term disability, employee discounts, 401k, tuition reimbursement, and referral bonus program.

Required Skills, Qualifications, And Experience

• Previous customer service experience (1 year)
• Flexible schedule with the ability to work weekends
• Previous experience working in a med spa or medical office preferred
• Excellent written and verbal communication skills
• Ability to communicate with proper etiquette
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative
• Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
• Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
• Must maintain a high level of integrity with a strong ethical foundation
• Must have sound judgment, problem solving, and decision-making skills
• Must be able to sit or stand for long periods of time
• Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs.
• Must have a working knowledge of Microsoft applications
• Bilingual preference given
• Other duties as assigned
• The job duties described are subject to change with notification from your direct supervisor and are not limited to those mentioned above.**