Client Concierge & Front Desk - Tax Season (In-Person)

H&R Block, Inc.; North Port (FL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Port, FL. You will greet clients, answer calls, schedule appointments, and support daily office operations with tax professionals.

This in‑person role offers on‑the‑job training and opportunities to grow into tax preparation or leadership duties. Availability to work evenings and weekends during tax season is expected.

Qualifikationen

• Experience in a fast‑paced, client‑centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow‑through.
• Proficiency with Microsoft Office, Teams, and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain orderly, professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Fast-paced

Interpersonal skills

Multitasking

Detail oriented

Office software

Evenings/weekends

Ausbildung

High school diploma

Hospitality experience

Receptionist experience

Tax office experience

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in North Port, FL. You will greet clients, answer calls, schedule appointments, and support daily office operations with tax professionals.

This in‑person role offers on‑the‑job training and opportunities to grow into tax preparation or leadership duties. Availability to work evenings and weekends during tax season is expected.