Client Concierge & Front Desk Specialist (Insurance)

Hannah Nickell - State Farm Agent; Edmond (OK); Presencial; USD 13.776 - 20.664; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth potential

Paid time off

Career-building experience

Descripción de la vacante

Hannah Nickell Insurance Agency in Edmond, OK is seeking a receptionist who will deliver exceptional client experiences, handle inquiries, and support a growing team.

You will build relationships, provide friendly service, and coordinate with agency colleagues to meet community needs and protect customers' interests.

This full-time position offers growth opportunities, paid time off, and a chance to develop your career in a customer-focused environment.

Formación

• Dedicated to customer service excellence.
• Able to relate to customers, answer questions, and anticipate needs.
• Excellent communication skills to coordinate with team members.
• Proactive in problem solving to resolve issues quickly.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Conocimientos

Customer service

Communication

Problem solving

Descripción del empleo

Hannah Nickell Insurance Agency in Edmond, OK is seeking a receptionist who will deliver exceptional client experiences, handle inquiries, and support a growing team.

You will build relationships, provide friendly service, and coordinate with agency colleagues to meet community needs and protect customers' interests.

This full-time position offers growth opportunities, paid time off, and a chance to develop your career in a customer-focused environment.