Insurance Office Receptionist & Client Care

State Farm Agent; Edmond (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Job summary

State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member in Edmond, OK. The role supports customer interactions, manages front-desk duties, and helps maintain accurate records while contributing to a positive, productive office environment.

Ideal candidates are organized, detail-oriented, and comfortable with basic sales conversations and CRM usage. Prior receptionist or customer service experience is preferred; Microsoft Office skills are essential, and appreciation

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer service

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member in Edmond, OK. The role supports customer interactions, manages front-desk duties, and helps maintain accurate records while contributing to a positive, productive office environment.

Ideal candidates are organized, detail-oriented, and comfortable with basic sales conversations and CRM usage. Prior receptionist or customer service experience is preferred; Microsoft Office skills are essential, and appreciation