Client-Centric Relationship Banker

JPMorgan Chase & Co.; Torrance (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Torrance is seeking a Relationship Banker to welcome clients, understand their financial needs, and provide tailored banking solutions.

You will build lasting relationships, educate clients on Chase digital tools, and collaborate with specialists to address complex financial needs. The role requires 1+ year of sales in retail banking, strong communication, and a commitment to regulatory compliance.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients and delivering results.
• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within established risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.
• Licensing: SIE, FINRA Series 6, state registration, and Life licenses; enroll in JPMorganChase licensing program within 180 days.

Responsibilities

• Put clients first and exceed their expectations—deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, in person and over the phone, to build lasting relationships and tailor recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust.
• Educate clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Learn products, services, and procedures quickly to consult on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Financial knowledge

Education

High school diploma

College degree

Job description

JPMorgan Chase & Co. in Torrance is seeking a Relationship Banker to welcome clients, understand their financial needs, and provide tailored banking solutions.

You will build lasting relationships, educate clients on Chase digital tools, and collaborate with specialists to address complex financial needs. The role requires 1+ year of sales in retail banking, strong communication, and a commitment to regulatory compliance.